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With the Trust|CRO we offer you a service package implementing the latest state-of-the-art reservation software to set up or retain your own central reservation office. Additional service functions such as consultancy, helpdesk or reporting complete the package and allow your company to improve the reservation process or to get access to new markets.
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Features
- Online display of hotel information for your agents
- Online booking, modification and cancellation functions
- Online availability of hotel description, rates, room types, negotiated and promotional rates
- Real-time, online processing of reservations and immediate updating of availability and rate changes
- Selling lists including preferred criteria
- Display of all reservations made via GDS and IDS channels
- Security access levels for different user types in the central reservation office
- Maintenance and display of customer profiles
- Integrated message system for all users
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Benefits
You may choose to operate your own central reservation office in one part of the world and utilize the Trust|Voice Services in other parts of the world.
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Trust|CRO is a flexible solution customized to meet your needs:
- Reservation module connected to one data source so that your reservation agent has the same level of information as travel agents and customers
- Automation of your reservation and booking processes
- Online, real-time update and availability of hotel information
- No investment in development of your own system
- Your reservation agents use same reservation system for all properties
- Fast response times
- Easy-to-use functions and electronic training manual
- Access to complete IATA travel agency data base
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