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| Would you like your guests to feel comfortable from the moment they start their booking on your website? As if they have already arrived? Showcase the uniqueness of your hotel during the booking process and increase conversion! Trust|Booker 2.0, the next generation of tailor-made booking technology offers an endless variety of personalization opportunities and exciting new features. Customize your website’s booking capability to your needs and provide guests with direct and convenient access to your hotel rooms via the most cost effective distribution channel – your own! |
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Features and Benefits
- Easy to navigate 3 step booking process increases conversion of “lookers” to “bookers”. Learn more about the Booking Process.
- Upsell your guests stay and increase your revenue. Learn more about Dynamic Packaging.
- The new shopping cart functionality allows multiple room bookings and group bookings within one booking process. Learn more about the Shopping Cart.
- Seamless credit card validity check (optional). Highest security standards available
- Call back and chat button can be integrated on your website and provides personal service for your guests from the moment they book.
- Fully customizable in design and functionality. Our self configuration tool allows quick changes in look and feel with a few mouse clicks. Learn more about Design Customization.
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| Apply your CRS settings to your own booking channel! |
Why should your IBE be less powerful than other distribution channels?
- Total pricing information stored in your CRS is made available for your guests, allowing you to split rates, taxes and fees more accurately and therefore increasing transparency to your guest. Learn more about Total Pricing.
- Regardless of which rate you've loaded in your CRS, Trust|Booker 2.0 handles hold, pre-payment and guaranteed bookings for public rates, corporate negotiated rates and children discounts. Don't limit yourself to a few rate codes and room types on your own website.
- Allow travel agency partners as well as corporate accounts to access their very own version of Trust|Booker 2.0. With a special sign in you can easily provide your business partners with their negotiated rates and even consider commission handling for travel agencies using Trust|Booker 2.0.!
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| Combine Trust|Booker 2.0 with other services from Trust International |
Use Trust|Chat and Trust|Call Back
- No matter if your guest needs assistance with the booking process or wants more detailed explanations of the hotels facilities and services - our fully owned communication centers close the gap between the online and offline world, acting on your behalf as the concierge that fulfills all needs of your guests.
- 24/7 support via Chat or voice call
- Our agents can perform reservations or book other services requested, from transfer services via helicopter or theater tickets
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Use Trust|View, our best in class reporting tool
- track your online production, and identify your best producers, within your group of corporate or travel agency clients
- identify booking patterns and high demand periods
- receive email alerts if certain key performance indicator are met or not met.
- see more information on our reporting tool here.
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Use Trust|Com, our commission handling product
- fully integrated in Voyager|CRS you can administrate commission payments for your travel agencies
- default commission values set are applied for all bookings, unless you define different commissions for different rates
- payments are performed automatically, in many currencies and in time
- an online reporting is provided to your travel agents, allowing them to track bookings and commissions earned with reservations done with Trust|Booker 2.0
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Use Trust|Confirm to handle your IBE confirmation messages
- Trust|Confirm creates tailored html e-mail or fax messages instead of printing and mailing standard communications to your guests. By embedding further information such as maps and directions or adding further up-selling offerings related to the guest's stay you have control over an additional marketing tool, generating additional revenues and further improving the guest experience.
- Trust|Confirm can be used for reservation confirmations and cancellation messages to your guests, directly out of Trust|Booker or Trust|CRO. It is highly customizable and with a self-configuration tool, you can create schedule controlled messages, that automatically reflect the right season, providing the appropriate message throughout the year.
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