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| Europe, the United States, Asia: The Global Communication Centers of Trust International are strategically spread around the globe to provide your guests with direct and individual reservation services. Reservation agents answer phones on behalf of and in the name of your hotel group, covering the complete reservation process as well as fulfilling guests' special requests - in the language your guests understand best: their own. |
| | | Trust |Voice, our best in class call center solution offers inbound calls on dedicated telephone lines as well as processing of fax and e-mail booking requests. Calls are answered on behalf of your hotels by courteous, experienced and highly trained staff. more ... | |
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Benefits
- True private label world-wide reservation services, client can select the destinations at which he wishes to offer private label voice service.
- Toll-free lines available in 9 languages and covering 46 countries worldwide. All callers are addressed in their own language, where possible, and all agents are native speakers
- High service standards guaranteed
- Detailed monthly reports help the hotel chain to monitor their business
- Agents transform the hotel chain reservation service into a world-wide virtual Concierge. Professional, courteous and personalized service is guaranteed.
- Highly-dedicated staff, trained on each hotel chain's unique products, requirements and philosophy.
- Handling of incoming calls 24 hours a day and 7 days a week, available for clients using Voice Services in all 3 Communication Centers
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Trust | Voice